Hacienda El Carmen Hotel & Spa Portes Gil, Portes Gil ➤ Reviews, Rooms & Prices 2025

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About the Hotel

R. Diaz Ordaz 2-1, Portes Gil, Mexico, 46750

Hacienda El Carmen Hotel & Spa features an outdoor swimming pool, a fitness center, and a children's playground, making it a suitable 4-star option for families. The hotel offers air-conditioned rooms with free WiFi and a well-equipped kitchen, ensuring guests have necessary facilities for a pleasant stay.

Rooms & Amenities

Hacienda El Carmen Hotel & Spa provides air-conditioned rooms that include a private bathroom, safety deposit box, and a patio. The spacious twin/double room offers a dining area and terrace with garden views, and guests can utilize the well-fitted kitchen for meal preparation.

Dining Options

Guests can enjoy meals at the hotel's restaurant or drinks at the bar. Additionally, nearby dining options are readily available in the area.

Leisure Activities

Hacienda El Carmen Hotel & Spa features leisure activities such as billiards and mini-golf. Guests can also take advantage of free bicycle use to explore the surroundings.

Services & Transportation

Staff at the property are available 24 hours a day and can provide information or assistance as needed. Free private parking is available on-site, and the nearest airport, Guadalajara, is located 51.5 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

2 persons

40 m²

Bed options:

1 King Size Bed

Garden view

Heating

Air conditioning

room details

Check Prices

Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Portes Gil400 ft

Airports

Don Miguel Hidalgo (GDL) 53.3 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Experience

During my stay at Hacienda El Carmen, I indulged in their very good spa services. The tranquil atmosphere allowed me to unwind completely. Despite some facilities being closed, the jacuzzi available provided a soothing escape. I would highly recommend treating yourself to a spa day here!

Charles123. United States, 2024-03-15Read full review on

Delicious Culinary Delight

The restaurant at the Hacienda surprised me with beautifully prepared dishes filled with very nice flavors. Breakfast was particularly good, offering a range of fresh and delectable food. The overall dining experience made my stay truly nice.

MichaelW. Canada, 2024-05-27Read full review on

Fun Outdoor Activities

I enjoyed the 6-hole golf course, which was a unique addition to my stay. Playing amongst the scenic surroundings made for a good afternoon, not to mention the bikes and paddle boats that added an element of adventure to our experience!

Francis1980. Australia, 2024-07-10Read full review on

Charming and Comfortable Rooms

The rooms were refurbished with care, maintaining the charm of the hacienda while providing modern comforts. I appreciated the cozy beds and elegant decor that added to the romantic setting. Truly, it felt like a peaceful retreat from everyday life.

JanetLovesTravel. United Kingdom, 2024-09-22Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
Concierge desk
No pets allowed
24-hour security
Baggage storage
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness center
Cycling
Pool tables
Mini golf

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Board games
Children's menu
Children's play area
Game room

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Massage
Shallow end

Room features

Air conditioning
Heating
Patio
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Location

R. Diaz Ordaz 2-1, Portes Gil, Mexico, 46750

Map view

R. Diaz Ordaz 2-1, Portes Gil, Mexico, 46750

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

7.8/10

Very good

Rooms

8.8

Location

9.3

Service

8.0

Dining

5.5

Carl

United States of America, February 2025

8.2/10

I had a lovely stay at this hotel, which offers a comfortable atmosphere with great amenities. The rooms were well-maintained and cozy, but the dining options left a little to be desired. The pool area was a nice perk, and overall, the value for what I paid felt good, even though parking was a bit tricky.

Rooms

9.0

The rooms were spacious and modern, providing a clean and comfortable environment.

Service

8.0

I found the service to be attentive and pleasant throughout my stay.

Location

9.0

The hotel is conveniently situated, close to shopping areas and attractions.

Dining

7.0

While the restaurant had decent selections, I think they could improve the variety of meals offered, especially for breakfast.

Facilities

8.0

The pool was well-kept and a great place to relax after a long day of exploring.

Daniel

United States of America, January 2025

7.4/10

This hotel has a fantastic beach view and the rooms were modern and spacious. I especially appreciated the cleanliness and comfort. The dining options, particularly the breakfast, felt a bit limited, and the pool area could use some improvement, but overall, it was a good experience for the price I paid.

Rooms

9.0

The rooms were modern, spacious, and very clean.

Service

7.0

Service was generally good, though I did find that room service could be a bit slow at times.

Location

10.0

The hotel has a superb beach view and is conveniently located near several attractions.

Dining

5.0

The breakfast options were limited, which was a bit disappointing.

Facilities

6.0

The pool area could be cleaner and more inviting, but it was still enjoyable.

Joseph

United States of America, December 2024

7.8/10

I had a really enjoyable stay at this hotel! The rooms were spacious and clean, making it a comfortable place to relax after a day of exploring. The service was top-notch, with staff always ready to help. The only downside was the limited options for breakfast, which could be improved. Overall, it’s a great value for the price, especially considering the lovely pool area.

Rooms

9.0

The rooms were spacious and clean, perfect for a comfortable stay.

Service

9.0

The service was excellent, with staff always available to assist.

Location

Dining

5.0

Breakfast options were limited, which was a bit disappointing.

Facilities

8.0

The pool area was lovely and well-kept, ideal for relaxation.

Dennis

United States of America, November 2024

8.0/10

I had a lovely stay at this hotel with its clean and spacious rooms that offered a comfortable retreat after a long day. The pool area was a real highlight for me, as it was beautifully maintained and perfect for relaxation. On the downside, the dining options were somewhat limited, especially during breakfast. While the price felt reasonable for what I received, I did find myself wishing for a little more variety in food options.

Rooms

8.0

The rooms were clean and spacious, providing a comfortable place to unwind.

Service

8.0

The staff was very accommodating, making my experience pleasant overall.

Location

9.0

The hotel is conveniently located, making it easy to access local attractions and the beach.

Dining

5.0

The dining experience left something to be desired, especially with limited options for breakfast.